Terms & Conditions

 

Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the https://chinasoftware.co.uk. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites that are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply. We acknowledge we have a legal duty to supply goods that are in conformity with a contract.

Delivery Information

If you order card terminals referred by us, the hardware will be dispatched by payment provider which should be documented in your contract with payment company. We can help you to get the supports from the payment company if needed, but my company does not take any responsibility for any loss of payment hardware, therefore you should check this part carefully when you sign the contract with the payment company.

Return & Refund

If you order card terminals referred by us, you should check the refund policy on your contract with the payment provider. We will not be able to refund or force the payment provider to refund you.

Warranty

If you order card terminals referred by us, you should check the warranty policy on your contract with the payment provider.

Hardware repairs

For card terminal hard issue, the payment company may provide a repair service or replacement based on the contract you will sign.

Supports

You can contact us for card terminal supports, we may escalate it to payment company if needed.

For general payment question, you can reach us to get response.

For any emergency out of our working time, please contact payment company directly as they would provide 24×7 support.

Anti-bribery and Anti-corruption

Personnel, including all direct and indirect sub-contractors, and other intermediaries, or any employee of OAG London LTD, must not make or receive any bribe.

No corrupt behavior should be used to secure payment contracts for any individual, company, or organization.

We will neither offer nor accept any bribe or engage in corruption (as defined by the Bribery Act 2010) or any improper payment or advantage, nor will we permit any such bribe or improper payment or advantage to be made or accepted on our behalf, whether in the United Kingdom or elsewhere.

We do not accept any cash or bank transfers directly from businesses to finalize payment contracts.

For any new employee, agent, or subcontractor working with us, we will provide training on our anti-bribery policy to ensure everyone understands it. Training will also be given to all employees regularly.

We will randomly audit some contracts, particularly those that appear unusual.

We will contact some clients to verify contract details.

If bribery is discovered, we will take the necessary actions to stop it.

This policy will be reviewed annually and updated as needed.